If your pump should require maintenance or repair, please contact the manufacturer’s number on the information packet you received and they will assist you.
Ameda:
Phone: 1-866-992-6332
Email: parentcare@ameda.com
Hour: M-F 8:00 am -5 pm CST
Medela:
Phone: 1-800-435-8316
Web: www.medelabreastfeedingus.com
Natures Bond/Devon Medical:
Phone: 866-446-0092
Web: naturesbondbreastpump.com
Most Insurance providers provide hospital grade pumps on a rental basis only, however; we currently do not provide hospital grade pumps.
Under the Affordable Care Act most insurance plans are required to cover breast pumps with no cost sharing, ,meaning no deductibles and/or co-insurance. Therefore, in most cases your breast pump is covered at 100%. We will verify your insrance coverage.
Our nationwide breast pump delivery service allows us to provide breast pumps across the country.
However, majority of our breast pumps are delivered in the Washington DC, Maryland and Virginia. Residents in the Washington DC Metropolitan area also have the ability to pick up their breast pump
After the order is processed (i.e prescription is received and insurance coverage verified) it can take anywhere from 1 to 3 days to receive your breast pump.
We will contact you if your breast pump isn't available to make alternate arrangements.
Yes, most if not all payer require that we obtain a prescription or physicians order. We will contact your physician on your behalf and gather any prescription or document needed by your Insurance company.
No, Insurance providers only cover breast pumps under the mothers plan.
This depends on your insurance coverage; some insurance plans will allow us to provide you breast pump anytime prior to delivery while some allow delivery of your breast pump up to 30 days prior to the birth of your child and up to 12 months after delivery.
For example, most BCBS plans except for Carefirst will allow the delivery of breast pumps anytime during your pregnancy. Conversely, most United Healthcare plans will allow purchase up to 30 days before your delivery date or 365 days after your delivery date.
The Affordable Care Act (ACA) now require health insurance plans to cover breastfeeding services and supplies without cost sharing. If you have a private or commercial insurance, this law applies to you and this means that Electric, Manual and Hospital Grade breast pumps are now covered for lactating women.
Our easy online order system allows you to order your breast pump in 3 easy steps. To get started, please click on Choose Your Insurance and select your breast pump, enter a few details and we take care of the rest.
You can also order your breast pump by calling 866-474-4356, our friendly representatives are standing by to assist you.
We offer brands such as Medela, Ameda, Hygeia, Natures Bond, Tomy etc. Please select your insurance to see what type of breast pump is available to you.
A tracking number will be emailed or provided to you via telephone once your breast pump ships.
Unfortunately, due to the fact that breast pumps are considered personal hygiene items, we are unable to accept return of breast pumps once it is delivered.